Real Estate Website Frequently Asked Questions

Packages

1. What makes your real estate websites so affordable?
2. Do you have different packages to choose from?

Website

3. How long will it take to complete my website?
4. If I choose a website template, won’t it look like everyone else’s?
5. I have a design in mind that I like, can you do this?
6. What part of the real estate website can be customised?
7. What if I don't want text on my homepage?
8. After I have posted my property, how will I know if someone is interested in my property?
9. How do I market my website?
10. Can you guarantee that my website will get leads?
11. I want to cancel my subscription and delete my website, how do I do that?

Domain

12. I already have a domain name, will I be able to use it?
13. Who is the owner of the domain name?
14. What happens to my domain name and email addresses should I not renew my subscription?

Administration

15. Can we load our agents and properties ourselves?
16. I don’t know much about computers?
17. How much time does it take before my property listing appears on my real estate website?

1. What makes your real estate websites so affordable?
   We eliminate the need for the hefty upfront costs of web development by charging a set fee per month. You can cancel your website subscription, with two months' notice, if you do not want it anymore.
2. Do you have different packages to choose from?
   Yes, we have different packages to suit the size of your business, click Real Estate Website Packages for more information.
3. How long will it take to complete my website?
   Within 10 working days, once we have received your subscription form, proof of payment, logo and welcome message (if any).
4. If I choose a website template, won’t it look like everyone else’s?
   Website templates are simply just layouts and styles. Once you choose a design, send us your logo and/or promotional material and we will customise the website to match your business’ image.

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5. I have a design in mind that I like, can you do this?
   Yes, if you have a design you like, let us know and we will implement your ideas into your real estate website.
6. What part of the real estate website can be customised?
   We customise the header (using your logo, images and business name) and the website navigation. All colours in the website will be changed to match your business’ image as used in your company branding. This includes colours used in the menu, background, header, footer and content area. If you don’t have a logo or promotional material then we will customise the colours according to your preference. The colours of text can be changed as well.
7. What if I don't want text on my homepage?
   Text is the only way that search engines can find you, and nowhere is it more important to include text than on your homepage. We recommend designing around the text or we can make the text graphically interesting by using links, titles and bullets.
8. After I have posted my property, how will I know if someone is interested in my property?
   Each time a prospective buyer is interested in your property they can either phone, email or SMS you. All your contact details are displayed on your property listing.

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9. How do I market my website?
   A website is a 24/7 advertising medium and will work for you even when you are on leave, but you need to let people know about your website. Include your web address in any marketing material that you distribute. Get your real estate website listed in as many web directories and local directories as possible. Advertise your website on your car, for sale boards, business cards etc. Remember, a website advertise your real estate agency as well as your properties.
10. Can you guarantee that my website will get leads?
    We cannot guarantee that your real estate website will get leads. The leads you get depend on many factors such as market conditions. The leads our clients get varies. The longer your website is up, the more it saturates search results, and the more leads you should get.
11. I want to cancel my subscription and delete my website, how do I do that?
    You can cancel your subscription by giving us two months' notice. If you unsubscribe before your subscription expires, the balance of your subscription will not be refunded.
12. I already have a domain name; will I be able to use it?
    If you already have a domain we will arrange for your domain to be transferred to our hosting company at a once-off fee. When it has been transferred to us, we will manage it for you and renew it when it is due. There is no change to domain name ownership as you will remain the domain registrant.

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13. Who is the owner of the domain name?
    We register your domain name, e.g. yourbusinessname.co.za, on YOUR name. The domain name remains yours even if you no longer make use of our services.
14. What happens to my domain name and email addresses should I not renew my subscription?
    If you decide to keep your domain name and email addresses, an email hosting fee will be charged.
15. Can we load our agents and properties ourselves?
    Yes, we provide you with a username and password, which gives you instant access to your agency, agents and property data. Each agent gets their own login details and can only view their own properties while the administrator has access to all the agency's data. If you need help with any of the administration functions e.g. loading of agents / properties you can call your account manager for assistance.
16. I don’t know much about computers?
    Do not worry. Very basic computer knowledge is needed to load and manage your company, agents and property data. Once you have registered your account manager will assist you with all your queries.
17. How much time does it take before my property listing appears on my real estate website?
    Once you have added a property to the database, it is immediately available for viewing on your website.

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